Customer Service Survey – Understanding Your Experience

Published on Sunday, 1 June 2025 at 1:46:00 PM

Customer Service Survey – Understanding Your Experience

We are currently developing a comprehensive Customer Experience Strategy to shape how we deliver services to our community now and into the future.

This project is more than just responding to requests, it’s about creating a respectful, responsive, and community-focused service culture.

Your feedback in this survey will help us better understand your expectations, highlight what’s working well, and identify areas for improvement.

The results will directly inform us of how we design and deliver our services and will contribute to the development of our new Customer Service Charter and long-term improvements in how we serve our community.

Please provide feedback by 18 July 2025 at 9pm by:

• Completing the online survey: https://www.surveymonkey.com/r/K96BT8Vor scan the QR code
• Emailing us: mail@shirebt.wa.gov.au
• Mailing us: Shire of Broomehill-Tambellup - 46–48 Norrish Street, Tambellup WA 6320

For any questions, please contact Karen Callaghan at the Shire Office on (08) 9825 3555.